Privacy Policy

Welcome to our website homkitchen.com. This is our privacy policy page. We fully understand the importance of website visitors and customers’ privacy, respect our customer privacy policy and want to protect their personal information. Homkitchen website is designed in such a way as to deliver the maximum purposeful information to its visitors without any danger of them being subjected to ineligible or unwanted personal data collection. We are committed to protecting the personally identifiable information you may provide us through our website. The “Privacy Policy” aims to explain our policies regarding your personal information, use and disclosure of personal data gathered from this website. When you visit the Site, we automatically receive and record information on our server logs from your browser, including your IP address, cookie information, time zone, and the visited pages. We will not sell your personally identifiable information to anyone. 

 Let us discuss the terms highlighted in the above paragraph for your convenience.

Personal Data

Personal Data means data about a living individual who can be identified from those data.

Usage Data

Usage Data is data collected automatically by using the website or the website infrastructure itself.

Cookies

Cookies are small files stored on your device (computer or mobile device)

Homkitchen.com privacy policy covers the following areas:

• General Browsing Information
• Personal Information
• Protecting your Personal Information
• Order inquiries
• Sharing of Information with Third Parties
• Disclosure of Personal Information
• You’re Rights & Responsibilities
• Changes in Privacy Policy

How We Use & Share the Information Collected

Homkitchen.com is an online shopping website that requires its customers to provide certain information while placing an order. 

This personally identifiable information typically includes, but is not limited to: 

• Name, 
• Email Address,
• Phone/Mobile number
• Address, State, Province, ZIP/Postal code, City
• Purchase history, financial information, billing information, and payment methods
• Cookies and Usage Data

 The personal information you submit to us is generally used to fulfill your request, respond to your inquiries, and deliver the services. We will also use this information to contact you later for various reasons, such as customer service and providing you with promotional information for our products.

In certain instances, we may also share your personally identifiable information with our third-party vendors (Amazon) performing functions on our behalf or behalf of our affiliated companies. e.g., vendors that process credit card orders, deliver our merchandise, administrate our promotions, analyze our data, assist us with customer service, and provide us with marketing or promotional assistance.

Our team works hard to improve our products and services, and our hardworking and strategic team may analyze your data to assist you with a better choice of products. All the information we collect through different interactions is protected under Privacy Laws & Regulations. This also includes compliance with Data Protection Regulation, GDPR and other regulations.

Protection of Your Information

We have made security measures to protect against the loss, misuse and alteration of the information under our control. All of our data communication from websites to clients is encrypted, which makes it difficult for hackers to compromise it. The security of your data is important to us but remember that no method of transmission over the Internet or method electronic is 100% secure. Despite all these measures, we can’t guarantee the security of your personal information held by us. Homkitchen.com, under no circumstances, can be held responsible for any data leakages. We will inform you in case of any theft, hacking or accidental leakage of your data from our systems.

You’re Rights & Responsibilities under Law

You have the right to request access to the personal data Homkitchen processes about you. Moreover, you also have the right to withdraw your consent to Homkitchen processing your data and restrict the processing of your data at any time. Under GDRP, we are liable to inform, update or delete any parts or complete information about you on your request. We will hold your personal information on our systems only for as long as necessary.

Disclosure of Data

Under certain circumstances, we may be required to disclose your data if required. We may improve our service or even share it with third-party Companies (Amazon) to help our customers serve better.

Changes in the privacy policy

We may update this privacy policy from time to time to reflect, for example, legal or regulatory reasons. Therefore, customers must visit this page several times to keep themselves updated with the latest changes. In case of significant changes in our privacy policy statement, we will notify you via the contact information.

Shipping & Delivery Method

We are working as an affiliate with Amazon. After selecting the desired item from our site, you will get it through Amazon. All orders are shipped using USA post. You will receive an email with order tracking details after despatching your order. It can be delivered to residential addresses, business addresses, and PO Boxes. All shipping is carried through USA Post, trackable service with a signature required on delivery

Shipping Charges and Delivery
Domestic

Shipping Time

Shipping times are determined by shipping speed and item weight or size. Amazon offers several types of delivery: standard delivery, expedited delivery and local delivery within 1-2 business days Tracking Your Order

When your order is shipped from Amazon’s warehouses, you will receive a shipment confirmation email with a tracking number for your items from USA Post. Track your USA Post order.

Items Returned to Sender

The item you order may be returned to Amazon’s warehouses if deemed deliverable due to refusal at the delivery time, addressing orders, or not picking up the parcel from your USA Post location after a certain period. 

A package may be returned as undeliverable for a number of reasons, including:

• The address is inaccurate or out of date. Typically, the box is held for a period of time that varies depending on the courier that keeps it before returning it back to us.
• Our system does not recognize the format of an address, or the item was allocated to a carrier that cannot deliver to that address.
• You used a restricted address. If you send the order to a jail, penal facility, or other comparable institution, the items and/or the carrier in charge of delivery may be subject to additional limitations.
• The delivery attempt was unsuccessful. Most of our couriers make many attempts to deliver a product. If they are unable to deliver your shipment, they will return it back to us.
• The delivery was denied by the receiver. If a gift receiver is not expecting a gift, they may decline it if they feel it was brought to them by mistake. In this instance, we will reimburse the gift purchaser and notify them via email. If you wish to reorder the gift, you should notify the recipient that a surprise is on its way.
• The address was unreadable. Address labels may become unreadable in transportation in certain instances. If this occurs, the parcel will be returned to us by a carrier.

The package was harmed during transportation. If a shipment is damaged in transit, the carrier may return it without trying delivery.

Lost or Stolen Packages

Customers who choose not to take the postal insurance offer on their order accept that Homkitchen is not responsible for the loss of the parcel, and the loss cannot be claimed for replacement. Before calling to report your packages missing, registered users should check their order status by logging in to their accounts. If you cannot track your package online, please let us know we will resolve your issue.